Where does this ship out of?
Headquarter Office is located in Anaheim, CA (Ships out of Anaheim, CA)
Where is Pete Huntington made from?
Pete Huntington is hand-crafted in the beautiful island of Bali by local artisans and our Pete Huntington team.
How much does shipping cost?
We offer free shipping in the continental US through USPS. We ship worldwide $25 flat rate, through USPS.
Do you provide priority shipping?
Yes, we do offer priority shipping at extra cost by making your selection through options at checkout.
When should I expect my order to arrive?
We ship free via USPS priority, which takes 1-3 days. Please note, in some cases due to COVID-19, there can be a possible delay.
How do I do returns and exchanges?
We accept returns within 30 days from the purchased date with tags attached on items. Returns will be denied if the item has been used, washed, or worn. You will be notified through e-mail once the return process has been initiated. You will be refunded to the same payment method. Please allow 2-7 business days for refund to reflect on your account. We value our customers by providing free shipping, return shipping will be customers responsibility.
What is your policy on damaged items?
All items are quality controlled and checked for any faults before they are shipped to customers. Should you receive an item that is not in perfect condition, please contact customer service at firstname.lastname@example.org
What is your return and exchange policy?
We want you to be happy with the fit, comfort and color of your Pete Huntington purchase. If you are not happy for any reason, you can exchange or return your regular priced items within 30 days of your purchase. Please note, we are unable to accept returns for items purchased at other retail locations or other websites.
How can I check the status of my order?
We send a tracking number, once the order has been shipped. We advise you to check your spam mails just in case.
Can I make a change to an order I just placed?
Sorry, once an order has been submitted, we cannot make any changes to it online. Contact us at: 562-309-4992 And will be happy to start a new process
What are your business hours?
Monday-Friday 8am-5pm (PT)
Lost or damaged shipment:
If a shipment has been sent but is not received, the receiving party has the responsibility of contacting the shipper. A tracking number will be provided and we will do our best to assist you. If you are not completely satisfied or if there is a discrepancy with your order, please retain all documentation and original packaging and contact us immediately, by sending an email to: email@example.com
Why are there color variations from shirt to shirt?
These goods are unique, each shirt is handcrafted. There are always variations from shirt to shirt, color to color. This is the beauty of these shirts and is not to be considered flawed. Thank you for selecting a one of a kind shirt..